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Contact Us

For general questions about our services, feel free to contact our Client Services Department at 866-927-9622. You may also refer to the list below for direct department numbers.

You may also email us with any questions and comments regarding our services and programs.

Email Us

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Directory

 
Client Services 866-927-9622
Genetics Questions 877-743-6384
Physician's Line 877-422-5279
Private Storage: Semen, Egg, Embryo 866-477-3762
Directed Donor Clients 877-769-3666
Andrology Services 877-232-3231
Media Inquiries media@cryobank.com
International Inquiries +1-310-443-5244

 

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HOW MANY VIALS DO I NEED?

National averages range from 3-4 insemination cycles per successful pregnancy. We recommend purchasing at least 5 vials per child to guarantee your donor remains available until reaching your personal family goals. Additionally, you get 1 Year FREE storage if you purchase 4 or more vials ($475 value).

WHY SHOULD I THINK ABOUT STORING VIALS?

Our donors sell out and retire quickly! We have thousands of clients forced to choose between a new donor or not having a second child because they chose not to store vials for future use while they were available. To help you plan for your future, we offer 3 Years FREE storage if you purchase 3 Years+ vials ($1,050 value) - as well as the ability to sell back any unused vials that have not left our control.

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  • Saturday: 8:30am - 12:30pm (PST)
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