CALIFORNIA CRYOBANK Palo Alto
Address & Hours
- This location serves both clients and donors
- 4294 El Camino Real, Los Altos, CA 94022
- (650) 324-1900 or (866) 988-2796
- (888) 317-4721 (Fax)
- Mon. - Fri.: By appointment only
About this Location
*Please Note: Our pickup option is temporarily suspended to help protect the safety of our clients and staff.
We are proud to now offer Palo Alto area clients the option to store and pick-up their vials locally with CCB Coast to Coast. Save hundreds of dollars in shipping costs by simply contacting our Client Services Department at 866-927-9622 to purchase and schedule the transfer of your purchased vials to Palo Alto from our Los Angeles headquarters.
Please allow up to 7 business days for local access to your purchased vials. Also note that you will need to schedule a pick-up of your vials after they have arrived in Palo Alto by calling 866-927-9622. Due to the delicate nature of cryogenic storage and transport, we will not be able to accommodate unscheduled, walk-in requests.
Purchase Family Today or Family Tomorrow and transfer your vials for free! Otherwise, a one-time $165 transfer fee applies (per order). Vial transfers take up to 7 business days, so please be sure to confirm the day your vials will be available for pick-up with your Client Service Representative. A $65 Tank Rental Fee applies to each pick-up.
If you need your initial vial(s) sooner, we continue to offer FedEx 2-Day and Overnight shipping with 24-hour-tracking and email-notification services.
Local Services:
- CCB Coast to Coast: Store and pick-up your donor vials
- Private Sperm Banking
- Directed or "Known" Donor Program
CCB Palo Alto is conveniently located near the San Francisco-San Jose metropolitan area.