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Address & Hours

  • This location serves both clients and donors
  • 4294 El Camino Real, Los Altos, CA 94022
  • (650) 324-1900 or (866) 988-2796
  • (888) 317-4721 (Fax)
  • Mon. - Fri.: By appointment only

About this Location

Important Service Updates:

  • Our vial pickup option is temporarily suspended to help protect the safety of our clients and staff.
  • Same day shipping service may not be available. If you need your initial vial(s) sooner, we continue to offer FedEx 2-Day and Overnight shipping with 24-hour-tracking and email-notification services.
  • New clients will not be able to store vials at our Palo Alto location.

Please allow up to 7 business days for local access to your purchased vials. Due to the delicate nature of cryogenic storage and transport, we will not be able to accommodate unscheduled, walk-in requests.

Purchase Family Today or Family Tomorrow and transfer your vials for free! Otherwise, a one-time $165 transfer fee applies (per order). Vial transfers take up to 7 business days, so please be sure to confirm the day your vials will be available for shipment with your Client Service Representative. A $65 Tank Rental Fee applies to each pick-up.

Local Services:

  • Private Sperm Banking

California Cryobank Palo Alto is conveniently located near the San Francisco-San Jose metropolitan area.

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Important: Vials sell out quickly. Availability is not guaranteed until checkout is completed.

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National averages range from 3-4 insemination cycles per successful pregnancy. We recommend purchasing at least 5 vials per child to guarantee your donor remains available until reaching your personal family goals. Additionally, you get 1 Year FREE storage if you purchase 4 or more vials ($475 value).


Our donors sell out and retire quickly! We have thousands of clients forced to choose between a new donor or not having a second child because they chose not to store vials for future use while they were available. To help you plan for your future, we offer 3 Years FREE storage if you purchase 3 Years+ vials ($1,050 value) - as well as the ability to sell back any unused vials that have not left our control.