CALIFORNIA CRYOBANK Palo Alto
Address & Hours
- This location serves both clients and donors
- 4294 El Camino Real, Los Altos, CA 94022
- (650) 324-1900 or (866) 988-2796
- (888) 317-4721 (Fax)
- Mon. - Fri.: By appointment only
About this Location
We are proud to now offer Palo Alto area clients the option to store and pick-up their vials locally with CCB Coast to Coast. Save hundreds of dollars in shipping costs by simply contacting our Client Services Department at 866-927-9622 to purchase and schedule the transfer of your purchased vials to Palo Alto from our Los Angeles headquarters.
Please allow up to 7 business days for local access to your purchased vials. Also note that you will need to schedule a pick-up of your vials after they have arrived in Palo Alto by calling 866-927-9622. Due to the delicate nature of cryogenic storage and transport, we will not be able to accommodate unscheduled, walk-in requests.
Purchase Family Today or Family Tomorrow and transfer your vials for free! Otherwise, a one-time $165 transfer fee applies (per order). Vial transfers take up to 7 business days, so please be sure to confirm the day your vials will be available for pick-up with your Client Service Representative. A $60 Tank Rental Fee applies to each pick-up.
If you need your initial vial(s) sooner, we continue to offer FedEx 2-Day and Overnight shipping with 24-hour-tracking and email-notification services.
Local Services:
- CCB Coast to Coast: Store and pick-up your donor vials
- Private Sperm Banking
- Directed or "Known" Donor Program
CCB Palo Alto is conveniently located near the San Francisco-San Jose metropolitan area.