1. Who are we and how can you reach us?
You can contact us, California Cryobank, Inc., with its head office at 11915 La Grange Ave., Los Angeles, CA 90025, by email: dpo@cooperco.com or by mail at the above address.
This Cookie Policy applies to our website accessible at www.cryobank.com (the “Website”) and the corresponding subpages. With this Cookie Policy, we will explain which cookies and similar technologies are used to store or access information on your device. For information on the processing of your personal data, please visit our Privacy Policy, which contains detailed information on the processing activities and rights and choices that may be available to you.
Please feel free to use the contact details above to approach us directly with any questions you may have.
2. What are cookies and similar technologies?
We and our third-party partners will use cookies and similar technologies on this Website to serve you personalized advertising based on your interests and browsing habits, perform analytics and improve our Services, and personalize your online experience. Cookies are also used to make our Website work or work more efficiently.
Cookies are small text files that a webserver sends to the browser of your device when you visit a website. Cookies usually contain a unique identifier and may collect information associated with your device when you visit our Website. Depending on the settings, in addition to these cookies, similar technologies like pixels, tags, clear GIFs are also integrated on our Website, which work in a similar way to cookies. Unless otherwise mentioned, when we refer to “Cookies’”, we are referring to any of these technologies.
We use first party and third-party Cookies. First party Cookies are Cookies placed by us to collect information about you. Third party Cookies are those that we allow third parties to place on our Website and this information may be shared with and used by those relevant third parties for their own purposes.
Session Cookies are only stored for the duration of a single browser session and are deleted as soon as you close your browser, while so-called persistent Cookies remain stored on your terminal device until either you delete them, or they are deleted automatically after a specified period. We use both session Cookies and persistent Cookies; however, you can delete Cookies from your terminal device at any time, e.g. via your browser settings.
3. What types of Cookies do we use?
In the following, we will provide you with an overview of the different Cookie categories.
| Cookie Category | Purpose |
|---|---|
| Strictly Necessary Cookies | These Cookies are required for the operation and functionality of our Website. They provide functionality designed to make our Website technically accessible, secure and usable, providing essential and basic functionalities, such as navigation on the Website, authentication for the login area, correct display of the Website in your browser and enabling consent management. Without these Cookies, you will not be able to use our Website services without disruption. |
| Performance Cookies | These Cookies are used for monitoring our Website performance and collecting statistical data about our Website usage, such as counting visits and traffic sources. This enables us to measure and improve our Website performance by understanding how most users move around the Website, which webpages are most popular or which are least used. |
| Functional Cookies | These Cookies are used to remember your user preferences enabling us to optimize your user experience by personalizing certain settings on our Website. For example, we can capture your approximate location at postcode level and show you options in your area. |
| Advertising and Targeting Cookies | These Cookies are used by us and our advertising partners to understand how you use and move around our Website and enable us to better understand your interests. This information then allows us to direct and customize advertising and Website content according to your preferences, e.g., by displaying ads that are relevant to you and blocking irrelevant or redundant ads. |
| Social Media Cookies | These Cookies enable you to link to your social media accounts and allow you to quickly share content using “share” buttons or sign in to our Services using your social media account. They are capable of tracking your browser across other sites and building a profile of your interests. |
4. How can I control the use of Cookies or delete them?
Strictly necessary Cookies are always active, and storing and accessing such Cookie information is necessary for the use of the Website and therefore, cannot be changed by you. Performance, Functional, Advertising and Targeting and Social Media Cookies can be managed and changed by you at any time.
You can change your Cookie and Privacy preferences for our Website at any time by clicking on the following link:
Please note that changing these settings will only take effect on the device in which such changes are made, so you may need to change settings on other devices you use to connect to the Website.
In addition, you can manage via your browser’s settings.
- Click Here for instructions on how to configure cookies in Microsoft Edge.
- Click Here for instructions on how to configure cookies in Google Chrome.
- Click Here for instructions on how to configure cookies in Firefox.
Effective date: September 9, 2025.