--- title: "How California Cryobank uses & protects your data | California Cryobank" canonical_url: "https://www.cryobank.com/privacy-policy" last_updated: "2026-08-06T06:30:05.400Z" locale: en-US meta: description: "Review California Cryobank’s privacy, data, and legal policies, including how we collect, use, and protect personal information for clients, donors, and website users." "og:description": "Review California Cryobank’s privacy, data, and legal policies, including how we collect, use, and protect personal information for clients, donors, and website users." "og:title": "How California Cryobank uses & protects your data | California Cryobank" "twitter:description": "Review California Cryobank’s privacy, data, and legal policies, including how we collect, use, and protect personal information for clients, donors, and website users." "twitter:title": "How California Cryobank uses & protects your data | California Cryobank" --- The California Cryobank you know just got better. To access your existing account, reset your password and use code COMMA for FREE 90-day Full Access subscription to our donor portfolio. # Important legal and policy information For your reference, here are the important policies and legal information about using this website and our services. ## California Cryobank Privacy Policy [ABOUT THIS POLICY](https://www.cryobank.com/privacy-policy#about-this-policy) [WHO IS ACCOUNTABLE FOR YOUR DATA?](https://www.cryobank.com/privacy-policy#data-accountability) [CHILDREN’S ONLINE PRIVACY](https://www.cryobank.com/privacy-policy#childrens-privacy) [WHAT DATA DO WE PROCESS AND WHY?](https://www.cryobank.com/privacy-policy#data-process) [HOW AND WHEN DO WE SHARE DATA WITH THIRD PARTIES?](https://www.cryobank.com/privacy-policy#third-party-data) [TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA (“EEA”) AND THE UK ](https://www.cryobank.com/privacy-policy#eea-uk-transfers) [HOW LONG DO WE STORE PERSONAL DATA? ](https://www.cryobank.com/privacy-policy#personal-data-storage) [HOW DO WE PROTECT YOUR PERSONAL DATA?](https://www.cryobank.com/privacy-policy#protect-personal-data) [YOUR RIGHTS](https://www.cryobank.com/privacy-policy#your-rights) [STATE PRIVACY RIGHTS](https://www.cryobank.com/privacy-policy#state-privacy-rights) [HOW DO WE TRACK AND COLLECT YOUR DATA USING COOKIES AND SIMILAR TECHNOLOGIES?](https://www.cryobank.com/privacy-policy#data-and-cookies) [HOW DO YOU OPT OUT OF EMAILS AND OTHER MARKETING COMMUNICATIONS?](https://www.cryobank.com/privacy-policy#opt-out) [THIRD PARTY LINKS](https://www.cryobank.com/privacy-policy#third-party-links) [HOW TO CONTACT US](https://www.cryobank.com/privacy-policy#contact-us) [COOPERSURGICAL GROUP](https://www.cryobank.com/privacy-policy#coopersurgical-group) ## A. ABOUT THIS POLICY [Website User Agreement](https://www.cryobank.com/terms-of-use "Visit California Cryobank's Terms of use page.") [Cookie policy](https://www.cryobank.com/cookie-policy "Read California Cryobank's cookie policy.") ## B. WHO IS ACCOUNTABLE FOR YOUR DATA? Except as otherwise noted, California Cryobank is the data controller of your Personal Data. We can be contacted at dpo@cooperco.com. ## C. CHILDREN’S ONLINE PRIVACY California Cryobank does not knowingly collect data from children under 13, and in the European Economic Area (“EEA”) under 16. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, that parent or guardian should contact us. If we become aware that a child has provided us with personal information, we will delete such information from our files.  ## D. WHAT DATA DO WE PROCESS AND WHY? The types of information that we may collect from you, depending on how you interact with us (e.g. how you use our Services), and the purposes of processing, include: ### Clients ### Type of information ### Purposes of processing ### Legal basis of processing ### Donors / Potential Donors ### Type of information ### Purposes of processing ### Legal basis of processing ### Stem Cell Clients ### Type of information ### Purposes of processing ### Legal basis of processing ### Participants in contest, promotion, survey or quiz, or sweepstakes ### Type of information ### Purposes of processing ### Legal basis of processing ### Website users ### Type of information ### Purposes of processing ### Legal basis of processing ### Sibling Registry users ### Type of information ### Purposes of processing ### Legal basis of processing ## E. HOW AND WHEN DO WE SHARE DATA WITH THIRD PARTIES? Some Services that we provide require the involvement of third parties: ### a) Data sharing with Affiliates ### b) Data sharing with service providers ### c) Data sharing with other recipients ### d) Bulletin Boards  ## F. TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA (“EEA”) AND THE UK ## G. HOW LONG DO WE STORE PERSONAL DATA? ## H. HOW DO WE PROTECT YOUR PERSONAL DATA? ## I. YOUR RIGHTS ## J. STATE PRIVACY RIGHTS [Cooper Surgical common request form](https://www.coopersurgical.com/ccpa-common-request-form "Click to fill out Cooper Surgical's CCPA common request form") ## K. HOW DO WE TRACK AND COLLECT YOUR DATA USING COOKIES AND SIMILAR TECHNOLOGIES? [Cookie policy](https://www.cryobank.com/cookie-policy "Read California Cryobank's cookie policy.") ### Third-Party ad networks  [NAI optout page ](https://thenai.org/how-to-opt-out/ "Click to visit the NAI opt-out page. ") [DAA’s opt out page](https://optout.aboutads.info/?locale=en-US "Click to visit the DAA opt out page. ") [EDAA opt out page (for visitors from European Union)](https://cryobank.com/services/post-conception-services/anonymous-donor-contact-policy/ "Visit our sperm donor contact policy page.") ## L. How do you opt out of emails and other marketing communications? ## M. THIRD PARTY LINKS Our Websites, Privacy Policy, and/or Website User Agreements may contain links to websites that are not operated by California Cryobank LLC. Please be aware that we are not responsible for the privacy practices of these sites nor for any adverse consequences that may result from your interaction with such third-party websites. Just because we link to, receive data from, or partner with a particular site or app does not mean that we endorse it or its privacy practices. These other websites and apps have their own terms of use and privacy policies; we encourage you to read those terms and policies when you visit those websites and use those apps.  ## N. HOW TO CONTACT US ## O. COOPERSURGICAL GROUP