Privacy Policy

EFFECTIVE DATE: September 9, 2025

CONTENTS OF THIS POLICY

• A. ABOUT THIS POLICY
• B. WHO IS ACCOUNTABLE FOR YOUR DATA?
• C. CHILDEREN’S ONLINE PRIVACY
• D. WHAT DATA DO WE PROCESS AND WHY?
• E. HOW AND WHEN DO WE SHARE DATA WITH THIRD PARTIES?
• F. TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA (“EEA”) AND THE UK
• G. HOW LONG DO WE STORE PERSONAL DATA?
• H. HOW DO WE PROTECT YOUR PERSONAL DATA?
• I. YOUR RIGHTS
• J. STATE PRIVACY RIGHTS
• K. HOW DO WE TRACK AND COLLECT YOUR DATA USING COOKIES AND SIMILAR TECHNOLOGIES?
• L. HOW DO YOU OPT OUT OF EMAILS AND OTHER MARKETING COMMUNICATIONS?
• N. THIRD PARTY LINKS
• O. HOW TO CONTACT US
• M. COOPERSURGICAL GROUP

A. ABOUT THIS POLICY

At California Cryobank, your privacy is our top concern. Please contact us any time with questions or comments about our privacy practices by emailing us at dpo@cooperco.com or by mail at the address listed in the "How to Contact Us" section.

In this Privacy Policy:

• The terms "California Cryobank," "CCB," "our," "we," "CCLS" or "us” refer to California Cryobank, LLC and California Cryobank Stem Cell Services, as well as any officer, affiliate, director, employee, agent, or contractor of California Cryobank.
• The terms "you," "user," "client," "customer," "data subject,” and "your” mean any person using our products or services, or otherwise interacting with us (for example, using our website or phone calls with customer service representatives), unless a different privacy policy is displayed. This policy applies to both you and California Cryobank.

This Privacy Policy outlines when, why and how we collect, use and otherwise handle (collectively "process”) personal data about you and other data subjects who use our products and services. "Personal Data” is any information relating to you, which can be used to personally identify you, either directly or indirectly.

We offer a range of websites and services, including those related to, but not limited to, providing donor semen, cryogenic preservation, and biostorage. We refer to all these services collectively, together with any other California Cryobank products, websites, and apps, as "Services” in this Privacy Policy.

We may process your Personal Data, as described in this Privacy Policy and as described when we collect data from you. Our Privacy Policy must be read along with our Website User Agreement and any other agreements or contracts that are relevant to the Services, which may include, as examples, but are not limited to, the CCB Purchase and Storage Agreement and the CCB Donor Consent Agreement. If the terms in the Website User Agreement conflict with the terms of this Privacy Policy, the terms of this Privacy Policy shall control.

We take your privacy very seriously and ask that you read this Privacy Policy carefully, as it contains important information about our processing of your Personal Data and your rights. If you provide us with Personal Data relating to another person (e.g. your spouse or partner), please ensure that you share this Privacy Policy with them and that they are happy for their Personal Data to be shared with us.

We may change this Privacy Policy from time to time to reflect any changes or proposed changes to our use of your Personal Data, or to comply with changes in applicable law or regulatory requirements.

Where you use our websites, we will process your Personal Data collected by using cookies in accordance with our Cookie Policy. Please refer to our Cookie Policy.

B. WHO IS ACCOUNTABLE FOR YOUR DATA?

Except as otherwise noted, California Cryobank is the data controller of your Personal Data. We can be contacted at dpo@cooperco.com.

C. CHILDREN’S ONLINE PRIVACY

California Cryobank does not knowingly collect data from children under 13, and in the European Economic Area (“EEA”) under 16. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, that parent or guardian should contact us. If we become aware that a child has provided us with personal information, we will delete such information from our files.

D. WHAT DATA DO WE PROCESS AND WHY?

The types of information that we may collect from you, depending on how you interact with us (e.g. how you use our Services), and the purposes of processing, include:

Data Subject category	Type of information	Purposes of processing	Legal basis of processing
Clients	Name Address Email address Phone numbers Login details such as your username and password Security question & answer Date of birth Country of residence Home address Internet protocol (IP) address Your signature when submitting agreements Fertility clinic information Billing information such as credit card or debit card information Purchase history Tax ID/VAT number (international clients only) The dates and details of Services purchased, obtained or considered or other purchasing or consuming histories, details or tendencies Information gathered from your transactions and interactions with us Your online behavior and use of our websites Procedure information pertaining to outcome of donor sperm vial use Embryos: Number of embryos created, date of creation, whether any medical concerns were identified, and request for further contact from the business Pregnancy: Procedure that resulted in the pregnancy, number of vials used on the pregnancy attempt, date of procedure date, whether any medical concerns were identified, number of expected children, and expected due date Pregnancy Outcome: Whether the pregnancy resulted in a birth or loss. Birth: Date of birth, number of children by assigned gender, and whether any medical concerns were identified. Loss: Nature of the loss, the week of pregnancy in which the loss occurred, whether any medical concerns or physical abnormalities were identified during the pregnancy Contract or customer number Storage contract number Health insurance information Your employer information Spouse/partner name and contact information Your promo codes Marketing opt-in status Preferences on donor traits	Creating an account(s) with us or for identification purposes To satisfy your request for us to provide Services to you To provide further information to you relating to Services applicable to you Communicating with you, sending you non-marketing materials Communicating with you, sending you marketing materials, notices concerning our Company, Services, events, news, general health information (like information on certain health conditions) that may be of interest to you; if you opt-in to receive this Linking your profile on a third-party site or platform with any account(s) with us to administer our business requesting or submitting a rebate and rebate fulfilment fulfilling orders processing a payment at your request or on your behalf collecting a payment from you confirming your authorization of transactions personalizing your experience with us enabling your use of the services available on our websites, applications or platforms to handle any reports of a problem to manage our relationship with you and to contact you for follow up purposes to verify and update personal information held by us to review, develop and improve our Services to help verify and process vial purchase eligibility for our fertility benefits programs to identify donors the client has declared interest (or disinterest in) to submit any forms for digital signature to track down details on client/user account to help us track pregnancies using donors and to provide customers with medical updates on donors or donor-conceived individuals to offer you cord blood and cord tissue preservation and storage opportunities.	comply with our legal requirements to fulfil the terms of any contract we have in place with you or to take steps at your request prior to entering into an agreement with you (e.g. for the provision of our Services) your consent (if requested and provided) our legitimate interests (see below this table)
Donors / Potential Donors	Name Email address Date of birth Login details such as your username and password credit card or debit card information Contract donor number Home address Country of residence Your physical characteristics or description such as ancestral heritage, height, eye color etc. Educational background Phone number Your health-related, social and family specific information including your: Medical history Family history Reproductive history information Social information Other health related information Genetic testing information and clinical reports derived from such testing Psychological screenings Physical screenings Background checks Social security information Photographs of yourself Your religion Your educational background Your ancestry Your interests and hobbies Social security number Driver’s license number Biometric data for fingerprint scan Emergency contact information Voice recording	creating an account(s) with us or for identification purposes billing information for processing a payment at your request or on your behalf to respond to any requests you make sending you non-marketing communications sending you marketing communications relating to our Company and Services, if you opt-in to receive this to improve new features and Services to provide customers with medical updates on donors or donor offspring creating a donor profile Identity verification contacting in case of emergency eligibility determination to administer our business and maintain continuity of our records	to fulfil the terms of any contract we have in place with you or to take steps at your request prior to entering into an agreement with you (e.g. for the provision of our Services) your consent (if requested and provided) our legitimate interests (see below the table for further information)
Stem Cell Clients	Name Email address Due date Mailing address Country of residence Phone number Billing information such as credit card or debit card information Contract or customer number Storage contract number Child’s date of birth Child’s weight Child’s length Login details such as your username and password	to process enrolment or for identification purposes to generate a certificate of deposit of stem cell storage to fulfil your request for us to send products to you or to provide Services, or to provide information to you to provide you with the tracking information about your newborn stem cell collection kit to provide clients the option to renew their stem cell storage accounts sending you non-marketing communications to administer our business processing a payment at your request or on your behalf to improve new features and services	to fulfil the terms of any contract we have in place with you or to take steps at your request prior to entering into an agreement with you (e.g. for the provision of our Services) your consent (if requested and provided) our legitimate interests (see below table for further information on this)
Participants in contest, promotion, survey or quiz, or sweepstakes	Name Address Email address Phone number Bank account information	to administer your participation into a promotion, contest, survey or quiz sweepstakes to communicate with contest winners communicating with you, sending you non-marketing materials communicating with you, sending you marketing materials about our Company and/or our Services, events or news that may be of interest to you, if you opt-in to receive this	Consent (if requested and provided) comply with our legal requirements Our legitimate interests (see below table for further information)
Website users	Username Email address Shipping address Information regarding your interaction with an internet website, application or advertisement Your device’s IP address Your device type Information about the operating system or app you are using Your unique device identifiers Your online identifiers Pages that you navigate to and links that you click Your preferences and settings Your location information collected by a browser or inferred by IP addresses, mobile device signals your Internet Service Provider and top-level domain name (for example - .com, .gov, .au, .uk, etc) the address of any referring web site (for example - the previous web site you visited) Lifestyle interests and demographic information Video recording of the user’s session on the website	to personalize your experience with us enabling your use of the services available on our websites, applications or platforms contacting you about our Services or other news to identify where you are contacting us from to measure certain traffic patterns on our websites, such as the number of visits, average time spent on the website, pages viewed, and so on to conduct aggregated statistical analyses or systems administration to conduct website user testing to improve new features and services to set up testing sessions to ship gift card analyzing which parts of the site are most popular to visitors measuring the effectiveness of online advertisements identifying lifestyle interests and demographic information, gaining customer insights	comply with our legal requirements to fulfil the terms of any contract we have in place with you or to take steps at your request prior to entering into an agreement with you (e.g. for the provision of our Services) legitimate interests (see below this table for further information) consent (if requested and provided)
Sibling Registry Users	Name Address Country of residence Email address Phone number Date of birth Customer type Login details such as your username and password Mother’s maiden name Customer number Donor information Birth mother’s maiden name Last insemination date Physician name Date of vial purchase	creating an account with us or for identification purposes to confirm data subject status, pregnancy report status, and shipment of vials enabling your use of the services available on our websites, applications or platforms to administer our business	to fulfil the terms of any contract we have in place with you or to take steps at your request prior to entering into an agreement with you (e.g. for the provision of our Services) legitimate interests (see below this table for further information) consent (if requested and provided)

Our business purposes – we may also use your Personal Data for our internal business purposes (our legitimate interests) such as:

• record keeping, statistical analysis, data analysis, internal reporting, auditing and research purposes;
• to host, maintain and otherwise support the operation of our websites, applications and other communication platforms, including to customize various aspects of our websites, applications and other platforms to improve your experience;
• detecting, preventing and addressing technical issues;
• to investigate, resolve or otherwise address any complaints you make;
• to provide evidence in any disputes or anticipated disputes between you and us;
• for the detection and prevention of fraud, other criminal offences and for risk management purposes;
• for business and disaster recovery (e.g. to create back-ups);
• to ensure network and information security;
• for document and data retention/storage;
• to protect the rights, property, and/or safety of CooperSurgical, Inc., any of its Affiliates, its personnel and others; and
• to ensure the quality of the Services we provide to you.

If you choose not to provide the Personal Data requested by us, we may not be able to provide you with the Services you have requested or otherwise fulfill the purpose(s) for which we have asked for the Personal Data.

E. HOW AND WHEN DO WE SHARE DATA WITH THIRD PARTIES?

Some Services that we provide require the involvement of third parties:

a) Data sharing with Affiliates

We may share your Personal Data with our Affiliates including CooperSurgical, Inc.:

• where we need to do so in order to provide the Services or information that you have requested; for example, we may transfer your Personal Data to CooperSurgical, Inc. for central support services; or
• for the purposes of IT support and maintenance; or
• internal governance and administration; or
• to comply with our legal or regulatory obligations.

b) Data sharing with service providers

We also share your Personal Data with our third-party service providers, whom we engage to provide various services, in relation to:

• IT services and solutions (e.g. providing data storage, assisting us with database management);
• Marketing and advertising services, such as media targeting and audience segmentation;
• payment collection and processing;
• standard postage and mailing; and
• document eSignature facilitation.

c) Data sharing with other recipients

We may also share your Personal Data with:

• in certain circumstances, and using our best judgment, your spouse, partner, family member, or any other person you expressly identified, where this is relevant to the Services you receive from us. If you do not want these disclosures made, it is your responsibility to notify us.
• our accountants, auditors, lawyers or similar advisers when we ask them to provide us with professional advice;
• any other third party if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation (e.g. we may disclose to the FDA health information relative to adverse events with respect to product and product defects or post marketing surveillance information to enable product recalls, repairs or replacement), or to protect the rights, property and/or safety of CooperSurgical, any of the Affiliates, its personnel and others;
• any other third party for the purposes of acting in accordance with the requirements of a court, regulator or government agency, for example, complying with a court order or acting in accordance with an applicable law or regulation (e.g. your health information may be used or disclosed for public health activities such as assisting public health authorities or other legal authorities to prevent or control disease, injury, disability or for other health oversight activities.)
• Law enforcement agencies in connection with the prevention and detection of crime.

d) Bulletin Boards

Our bulletin boards are hosted on third-party software called "Vanilla Forums." At the user’s request, Vanilla Forums uses the email and password with which they registered on Cryobank.com to log them into the bulletin boards.

A Screen Name is created by a user. It is the user’s responsibility to use a unique screen name that doesn’t reveal personally identifiable information. Users may edit their screen name at any time.

An IP Address is collected by Vanilla Forums to identify users that may abuse the forum by using spam. Admins may block an IP address to prevent a user from spamming the forum.

Please note that any Information you post on our bulletin boards becomes public immediately and any Information (including, but not limited to, Personal Information) you disclose becomes publicly available. You should, therefore, use discretion in what you submit to these forums. Use of these bulletin boards is governed by the Website User Agreement.

F. TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA (“EEA”) AND THE UK

We and our Affiliates are located in various countries worldwide. We may use third party suppliers located outside the EEA and the UK. Those of you located in the EEA or the UK may have your Personal Data transferred outside the EEA and the UK to countries such as the United States, where it will be stored and processed for the purposes set out in this Privacy Policy.

Countries outside the EEA and the UK will not have the same data protection laws as the EEA and the UK; in particular, those countries may not provide the same degree of protection for your Personal Data, may not give you the same rights in relation to your Personal Data and may not have a data protection supervisory authority to help you if you have any concerns about the processing of your Personal Data. However, when transferring your Personal Data outside the EEA or the UK, we will comply with our legal and regulatory obligations in relation to your Personal Data, including having a lawful basis for transferring Personal Data and putting appropriate safeguards in place to ensure an adequate level of protection for the Personal Data. We will take reasonable steps to ensure the security of your Personal Data in accordance with applicable data protection laws.

We may only transfer your Personal Data outside of the EEA:

• where the transfer is to a place or by a method or in circumstances that is regarded by the European Commission or UK (as applicable) as providing adequate protection for your Personal Data;
• where we have put in place standard data protection clauses adopted by the European Commission, the Secretary of State in the UK or a relevant data protection authority; or
• where none of the above apply but we are still legally permitted to do so, for example if the transfer is necessary for the performance of a contract concluded with you or in your interest, or for the establishment, exercise or defence of legal claims.

You can request further details about the safeguards that we have in place in respect of transfers of Personal Data outside of the EEA and/or UK and where applicable a copy of the standard data protection clauses that we have in place by contacting us at: dpo@cooperco.com.

G. HOW LONG DO WE STORE PERSONAL DATA?

It is our policy to retain your Personal Data for the length of time required for the specific purpose or purposes for which it was collected (e.g., for the fulfilment of an agreement with you). However, we may be obliged to store some Personal Data for a longer time, taking into account factors including:

• legal obligation(s) under applicable law to retain data for a certain period of time (e.g. compliance with tax and accountancy requirements);
• the establishment, exercise or defense of legal claims (e.g. for the purposes of a potential dispute); and
• For the purposes of public interest as it affects other persons, such as other clients or donor offspring. This Information may include, but is not limited to, reported pregnancies for sperm or egg donors, or a donor’s medical or genetic history.

While we continue to process your Personal Data, we will ensure that it is treated in accordance with this Privacy Policy. Otherwise, we securely erase or anonymize your Personal Data once it is no longer needed.

If you would like to find out how long we keep your Personal Data for a particular purpose, you can contact us at: dpo@cooperco.com.

H. HOW DO WE PROTECT YOUR PERSONAL DATA?

We acknowledge that your Personal Data may be confidential. We will maintain the confidentiality of and protect your Personal Data in accordance with our Privacy Policy and all applicable laws.

We have implemented technological and operational security measures in order to protect your Personal Data from loss, misuse, or unauthorized alteration or destruction. Such measures include the use of firewalls, encryption, proper access rights management processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your Personal Data. Where appropriate, we may also make backup copies and use other such means to prevent accidental damage to or destruction of your Personal Data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the Personal Data to be protected.

Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure. For any payments which we take from you online we will use a recognized online secure payment system.

We will notify you promptly in the event of any breach of your Personal Data that might expose you to serious risk.

I. YOUR RIGHTS

You have certain rights in relation to the Personal Data we hold about you. These rights include the right: (i) to obtain copies of your Personal Data; (ii) to have your Personal Data corrected or deleted; (iii) to limit the way in which your Personal Data is used; (iv) to object to our use of your Personal Data; (v) to transfer your Personal Data; (vi) not to be subject to decisions based on automated processing (including profiling); and (vii) to complain to a supervisory authority. We have set out detailed information about each of these rights below. If you would like to exercise any of these rights, please contact our data protection officer at: dpo@cooperco.com. Please allow up to 30 days to fulfill your request.

• The right to be informed – you have the right to be provided with clear, transparent and easily understandable information about how we use your Personal Data. This is why we are providing you with the information in this Privacy Policy and in any legal notices or terms and conditions provided to you.
• The right of access – you have the right to obtain from us confirmation as to whether or not your Personal Data is being processed by us, and about certain other information (similar to that provided in this Privacy Policy) about how it is used. You also have the right to access your Personal Data, by requesting a copy of the Personal Data concerning you. This is so you are aware and can check that we are using your information in accordance with data protection law. We can refuse to provide information where to do so may reveal Personal Data about another person or would otherwise negatively impact another person's rights.
• The right to rectification – you can ask us to take measures to correct your Personal Data if it is inaccurate or incomplete (e.g. if we have the wrong name or address for you). If we have shared your Personal Data with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you who we’ve shared your Personal Data with so that you can contact them.
• The right to erasure – this is also known as the 'right to be forgotten' and, in simple terms, enables you to request the deletion or removal of your Personal Data where, for example, there is no compelling reason for us to keep using it or its use is unlawful. This is however not a general right to erasure and there are some exceptions, e.g. where we need to use the information in defense of a legal claim or to be able to comply with a legal obligation.
• The right to restrict processing – you have the right to 'block' or suppress the further use of your Personal Data when we are assessing a request for rectification or as an alternative to erasure. When processing is restricted, we can still store your Personal Data, but may not use it further. If we’ve shared your Personal Data with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your Personal Data with so that you can contact them directly.
• The right to data portability – you have the right to obtain and reuse certain Personal Data for your own purposes across different organizations (being separate data controllers). This only applies to your Personal Data that you have provided to us that we are processing with your consent and for the purposes of contract fulfillment, which is being processed by automated means. In such a case we will provide you with a copy of your Personal Data in a structured, commonly used and machine-readable format or (where technically feasible) we may transmit your Personal Data directly to a separate data controller.
• The right to object – you have the right to object to certain types of processing, on grounds relating to your particular situation, at any time insofar as that processing takes place for the purposes of legitimate interests pursued by us, CooperSurgical, Inc., any of the Affiliates, or by a data recipient. We will be allowed to continue to process the Personal Data if we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or we need this for the establishment, exercise or defense of legal claims. If you object to the processing of your Personal Data for direct marketing purposes, we will no longer process your Personal Data for such purposes.
• The right to withdraw consent – where we process your Personal Data on the basis of your consent, you have the right to withdraw your consent at any time. However, such withdrawal does not affect the lawfulness of the processing that occurred prior to such withdrawal.
• The right to lodge a complaint with the supervisory authority – if you have a concern about any aspect of our privacy practices, including the way we have handled your Personal Data, please contact us. You can also report any issues or concerns to a national supervisory authority in the Member State of your residence or the place of the alleged infringement. You can find a list of contact details for all EU supervisory authorities at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.If you are based in the UK, your supervisory authority is the Information Commissioner's Office (www.ico.org.uk.

J. STATE PRIVACY RIGHTS

This section provides additional information to residents of particular states pursuant to applicable state privacy laws (collectively the “State Privacy Laws”). In this section, the term “Personal Information” means information defined as “personal information,” “personal data,” or other similar term under the State Privacy Laws. The State Privacy Laws may provide residents with some or all of the rights listed below. Please note that not all rights listed below may be afforded to all users and that if you are not a resident of one of the states that provides for such rights, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. We may decline your request in certain cases as permitted by law. The below may be dependent upon whether your state of residency requires us to do the following:

• Information. You can request the following information about how we have collected and used your Personal Information:
• The categories of Personal Information that we have collected.
• The categories of sources from which we collected Personal Information.
• The business or commercial purpose for collecting and/or selling Personal Information.
• The categories of third parties with which we share Personal Information.
• The categories of Personal Information that we disclosed for a business purpose.
• The categories of third parties to whom the Personal Information was disclosed for a business purpose.
• Access. You can request a copy of the Personal Information that we have collected about you.
• Appeal. You can appeal our denial of any request validly submitted.
• Correction. You can ask us to correct inaccurate Personal Information that we have collected about you.
• Deletion. You can ask us, subject to certain exceptions, to delete the Personal Information that we have collected from you.
• Opt-out of certain processing for targeted advertising purposes. You can opt-out of certain processing of personal information for targeted advertising purposes.
• Limit processing of Sensitive Personal Information. You can ask us to limit the processing of any Sensitive Personal Information we collect to only those necessary for our (1) service or product delivery and operations, (2) compliance and protection, or (4) maintenance or improvement of service or product quality.
• Non-discrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the State Privacy Laws.

Exercising your right to information/know, access, appeal, correction, deletion and limit processing of Sensitive Personal Information. You may submit requests to exercise your right to information/know, access, appeal, correction, deletion or limit processing at https://www.coopersurgical.com/ccpa-common-request-form or by calling us toll free at 833-776-6255, or via email to dpo@cooperco.com.

Exercising your right to opt-out of processing for targeted advertising purposes. While we do not sell personal information for money, like many companies, we use services that help deliver interest-based ads to you as described above. The State Privacy Laws may classify our use of some of these services as “selling” or “sharing” your Personal Information with the advertising partners that provide the services. You can opt-out of tracking for targeted advertising purposes or other sales of Personal Information by clicking Manage Cookie Preferences. Your request to opt-out will apply only to the browser and the device from which you submit the request. You can also leverage Global Privacy Control (GPC) extensions to opt-out for each participating browser system that you use. Learn more at the Global Privacy Control website.

Verification of Identity; Authorized agents. We may need to verify your identity in order to process your information, access, appeal, correction, or deletion requests and reserve the right to confirm your residency. To verify your identity, we may require government identification, a declaration under penalty of perjury, or other information, where permitted by law.

Under the State Privacy Laws, you may be permitted to designate an authorized agent to make a request on your behalf. However, we may need to verify your authorized agent’s identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your rights on your behalf, the information we request to verify your identity, and confirmation that you have given the authorized agent permission to submit the request.

K. HOW DO WE TRACK AND COLLECT YOUR DATA USING COOKIES AND SIMILAR TECHNOLOGIES?

In order to improve our Services and website experiences for users, we and our third-party partners track and collect Information about consumers’ behavior and use of our websites across all of our systems using various technologies including, but not limited to, cookies, tags, clear GIFs and other online tracking technologies (collectively, “Cookies”). Unless otherwise mentioned, when we refer to “Cookies,” we are referring to any of these technologies.

We may use Cookies to help us do various things, like analyzing which parts of the site are most popular to visitors, measuring the effectiveness of online advertisements, identifying lifestyle interests and demographic information, gaining customer insights, etc.

Cookies usually contain a unique identifier and may collect information associated with your device when you visit our website.

Cookies remain a fundamentally important part of how we customize users’ online experiences, serve users personalized advertising based on their interests and browsing habits, perform analytics and improve our Services.

You do not have to use Cookies, but if you choose not to accept Cookies, you may be unable to use all functionality related to our Services. Our site does not change its behavior when receiving the "Do Not Track" signals from browser software.

Users are welcome to block cookies from collecting data by blocking the use of cookies when they visit domains or URLs within their browser. The user must block cookies within each individual browser they use. You may also be given the option to accept or decline the use of Cookies on the Website. Please visit our Cookie Policy for more information.

Third-Party ad networks

We partner with third-party advertising networks and analytics providers to manage our advertising across various platforms and to gain audience insights. These third-party partners may include, but are not limited to, providers such as Google, Meta, Microsoft and others. We may utilize features offered by these partners that are based on display advertising and audience analytics which may include demographic and interest reporting, remarketing, impression reporting and platform integrations.

As part of their services, these third parties may use technologies such as cookies, clear GIFs, and anonymous identifiers to collect data about site traffic and user interactions. We and our third-party advertising and analytics partners may collect and use your IP address and certain aggregate information about you, such as your browser type, the server your device is connected to, your general geographic location (e.g. area code or zip code) associated with your server and whether you interacted with a particular advertisement. Some partners may offer tools that allow you to manage your advertising preferences or opt out of certain types of data collection. For example, many advertising platforms provide settings to customize the types of ads you see or to opt out of interest-based advertising altogether. We encourage you to review the privacy settings and opt-out options available through the platforms you use.

Additionally, the Digital Advertising Alliance (DAA), Network Advertising Initiative (NAI), and EDAA provide opt-out tools so that consumers can choose not to receive targeted advertising from any NAI or DAA affiliates:

• NAI opt-out page
• DAA’s opt out page
• EDAA opt out page (for visitors from European Union)

Please note that using any or all of these tools will not necessarily turn off all internet advertising, but they may help reduce advertising targeted at you based on your web browsing activity. Please be sure to do your research and review their policies before using these sites. You agree that you are solely responsible for your use of these sites and any information you share with them, and that we are exempt from any responsibility with regards to your use of the site. We have no affiliation with these organizations, nor can we vouch for their accuracy or efficacy. We are simply letting you know these tools exist, so you can decide whether or not to use them.

L. HOW DO YOU OPT OUT OF EMAILS AND OTHER MARKETING COMMUNICATIONS?

We may occasionally send you email or contact you by phone about Services that we feel may be of interest to you, or that you have requested. We offer recipients the opportunity to opt out of future marketing communications via our marketing emails or via direct requests. You have the right to opt out of these marketing emails by selecting the "unsubscribe from all future emails" link in the marketing emails we send you or by directly requesting from us or emailing us at dpo@cooperco.com.

Please note that we may not allow an opt-out option for non-marketing Service emails (for example, emails concerning your order information, privacy policy updates, contract updates, medical updates, vial availability notification, etc.).

N. THIRD PARTY LINKS

Our Websites, Privacy Policy, and/or Website User Agreements may contain links to websites that are not operated by California Cryobank LLC. Please be aware that we are not responsible for the privacy practices of these sites nor for any adverse consequences that may result from your interaction with such third-party websites. Just because we link to, receive data from, or partner with a particular site or app does not mean that we endorse it or its privacy practices. These other websites and apps have their own terms of use and privacy policies; we encourage you to read those terms and policies when you visit those websites and use those apps.

O. HOW TO CONTACT US

If you wish to request further information or exercise any of the above rights, or if you are unhappy with how we have handled your Personal Data, contact our Data Protection Officer at dpo@cooperco.com or contact us by mail at California Cryobank, Inc., at 11915 La Grange Ave., Los Angeles, CA 90025.

Before assessing your request, we may request additional information in order to identify you. If you do not provide the requested information and, as a result, we are not in a position to identify you, we may refuse to respond to your request.

We will generally respond to your request within one month of receiving your request. We can extend this period as required by applicable privacy laws.

M. COOPERSURGICAL GROUP

• California Cryobank LLC (company number 5901958) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• California Cryobank Stem Cell Services LLC (company number 5901963) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• CBR Systems, Inc. (company number 5068343) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Cell Care Australia Pty. Ltd (company number 110312537) with its registered address at 42 Corporate Drive, Heatherton, Victoria 3202.
• Cooper Medical, Inc. (company number 35-2440228) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• CooperGenomics, Inc. (company number 81-5078002) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• CooperMedical S.r.l. (company number 3102732110) with its registered address at Escazu, Plaza Roble Corporate Center, Los Balcones Building, Fourth Floor, San Jose, Costa Rica.
• CooperSurgical (Shanghai) Co. Ltd. (company number 10000002201912000000) with its registered address at Suite 1508, No 889 Wanhangdu Road, JingAn District, Shanghai 200042.
• CooperSurgical Canada Inc. (company number 3320226) with its registered address at McInnes Cooper, 1300-1969 Upper Water Street, Purdy’s Wharf Tower II, Halifax NS B3J 2V1, Canada.
• CooperSurgical Distribution B.V. (company number 71752188) with its registered address at Celsiusweg 35, 5928PR, Venlo, Netherlands, Netherlands.
• CooperSurgical Malaysia Sdn Bhd (company number 1327875-D) with its registered address at Suite 50-1-11, 12 & 13, Level 1, Wisma UOA Damansara, No. 50, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur, Malaysia.
• CooperSurgical Origio Pte. Ltd. company number 201631426E) with its registered address at 8 Temasek Boulevard, #19-03, Suntec Tower 3, 038988, Singapore.
• CooperSurgical, Inc. (company number 94-3132521) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• DEB Donor Egg Bank Canada Ltd (company number BC1268358) with its main office address at 108A – 175 Longwood Rd S, Hamilton, ON L8P 0A1, Canada.
• Donor Application LLC (company number 7621781) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Generate Life Sciences, Inc. (company number 6896672) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Generate Sperm Bank Canada Ltd. (company number BC1268360) with its main office address at 108A – 175 Longwood Rd S, Hamilton, ON L8P 0A1, Canada.
• Genesis Genetics Canada Inc. (company number 3320229) with its registered address at 1969 Upper Water Street, Suite 1300, Purdy’s Wharf Tower II, Halifix NS B3J 3R7, Canada.
• Insception Biosciences, Inc. (company number BC1316459) with its main office address at 1620 Tech Ave Unit #1, Mississauga, ON L4W 5P4, Canada.
• Invitro Genetics Limited (company number 9901425) with its registered address at Delta Park, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL, United Kingdom.
• Invitro Genetics, LLC (company number 81-5454415) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Leisegang Feinmechanik Optik GmbH (company number HRB 4064) with its registered address at 32, D-10625, Berlin, Germany.
• LifeGlobal Group, LLC (company number 1277670) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Medek Medikal Ürünler ve Sağlık Hizmetleri A.Ş (company number 420618) with its registered address at Suadiye Mahallesi Bagdat Caddesi , No:417, Daire:9 , Kadikoy, Istanbul, Turkey.
• OBP Medical Corporation (company number 26-1128220) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Origio A/S (company number 10975077) with its main office address at Knardrupvej 2, 2760, Malov, Denmark.
• Origio A/S, Dubai Branch (company number 1132) with its registered address at 26, Dubai Healthcare City, Floor 6, Office 606, Dubai, United Arab Emirates.
• Origio Australasia Pty Ltd (company number 111 964 106) with its registered address at Unit 31, 7 Sefton Road, Thornleigh NSW 2120, Australia.
• Origio Benelux B.V. (company number 34246551) with its registered address at Celsiusweg 35, 5928PR, Venlo, Netherlands, Netherlands.
• Origio Cooper LLC (company number 1157847453092) with its registered address at Pulkovskoe shosse 40, block 4, litter A, 196158, St. Petersburg, Russian Federation.
• Origio France S.a.r.l. (company number 417 650 637) with its registered address at 93 Rue de Chantier, 78000, Versailles, France.
• Origio GmbH (company number HRB 69804) with its registered address at Hildegardstr. 31, 10715, Berlin, Germany.
• Origio India Pvt. Ltd. (company number U24230MH2005PTC155098) with its registered address at C-401 Delphi, Hirandani Business Park, Mumbai, 400076, India.
• Origio Italia srl (company number 5559430482) with its registered address at Viale Shakespeare 47, int. 2/a, 00144, Roma, Italy
• Origio Japan K.K. (company number 0200-01-095667) with its registered address at Yokohama Media & Communication Center, 4F Nihon-Odori 11, Naka-ku, Yokohama, Kanagawa, 231-0021, Japan.
• Origio Limited (company number 3221787) with its registered address at Delta Park, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL, United Kingdom.
• Origio LLC company number 1107847205003) with its registered address at Pulkovskoe shosse 40, block 4, litter A, 196158, St. Petersburg, Russian Federation.
• Origio Medicult Espana s.l. (company number 7A3309838) with its registered address at Moll de Barcelona s/nº. Edificio Nord, Pl. 4ª, módulos 414-415, 08039, Barcelona, Spain.
• Recombine, LLC (company number 38-4028993) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Reprogenetics, LLC (company number 47-2020915) with its registered address at c/o Corporation Service Company, 251 Little Falls Drive, Wilmington DE 19808, United States.
• Research Instruments Limited (company number 3419143) with its registered address at Delta Park, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL, United Kingdom.
• Safe Obstetric Systems Ltd. (company number 5923369) with its registered address at Delta Park, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL, United Kingdom