Privacy Policy
For over 20 years, California Cryobank, Inc. has maintained strict policies on the use of client identification and related information. We value your privacy and know how important it is for you to have complete peace of mind regarding our use of information about you. This Privacy Policy ("Privacy Policy") describes how we collect information from you or about you, why we collect this information, and how we will use or disclose this information. If you visit our site or purchase any products or services from Cryobank, you accept the terms and conditions of this Privacy Policy. Please read them carefully.
COLLECTION AND USE OF INFORMATION
The information that we gather generally can be categorized as either anonymous or personally identifiable. Anonymous (or sometimes referred to as "aggregate") information is information that cannot be traced back to a specific individual. This includes website usage, referral, domain and platform information. It also includes each user's IP address and information from a "cookie," which is a standard Internet technology that allows us to both store and retrieve information on a user's system. We use this anonymous information to obtain a better understanding of how visitors use our website and to make decisions on how to improve it.
Personally identifiable information is information you provide that lets us know specific facts about you so that we can respond to your requests. This can include your name, address, email address, phone number, payment information and social security number. In each case, we use your personally identifiable information only for the purpose that it is submitted to us, which may include providing it to third parties with whom we have relationships to deliver the products or services you request.
We may disclose personal information to respond to legal requirements, enforce our policies, or protect anyone's rights, property or safety. In addition to the above, we may disclose personal information to other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information.
COMMUNICATIONS AND OPT-OUT OPTION
We may use the information that you provide to send you information and materials that we think may be of interest to you. If you do not wish to receive any further information or materials from us, you may opt out by checking the appropriate box on the website.
ACCOUNT SECURITY
Please keep in mind that your password is the key to your account. Use unique numbers, letters, and special characters [and do not disclose your password to anyone]. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
DATA SECURITY
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
LINKS TO THIRD PARTY SITES
Our website may contain links to websites that are not operated by California Cryobank. Please be aware that we are not responsible for the privacy practices of these sites nor for any adverse consequences that may result from your interaction with such third party websites.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. If we propose to use your personally identifiable information in a manner materially different from that stated at the time of collection, you will have a choice as to whether we may use your information in this different manner. Your continued use of the site will indicate acceptance of the changes.
QUESTIONS
If you have any questions regarding this Privacy Policy please contact legal@cryobank.com.
